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Careers at Living Alchemy


Living Alchemy specializes in manufacturing and distributing traditionally fermented, certified organic, whole food supplements exclusively to the natural health channel in Canada and the United States.

Since our journey began in 2016, Living Alchemy has been known for shifting paradigms and exploring new ways to bring optimal wellness to our customers and making a difference in people’s lives. We are a passionate growing team headquartered in Vancouver, British Columbia, Canada that focuses on innovative and sustainable natural health products using our Symbio™ -fermentation and expert alchemy.

DIVERSITY IS EVERYTHING

Our ecosystem is enhanced by the diversity of our employees and customers. We welcome applications from all qualified candidates, including, but not limited to, Indigenous Peoples, people of colour, people with disabilities, LGBTQ, and non-binary individuals.

We thank all applicants for their interest in Living Alchemy, we will be in touch with candidates under consideration. If you are contacted and require any accommodations in the recruitment process due to a disability, please advise and we will meet your accessibility needs.

CURRENT JOB POSTINGS

Product Specialist

We are looking for an enthusiastic, health minded product specialist to join our US team in Portland, OR. Our ideal team member must have a passion for our products and helping others. You work with and keep expanding product knowledge. Possess a willingness to inspire clients, and the ability to work both independently and within a team.

Responsibilities:

  • Engages and educates retailers and consumers on Living Alchemy brand and products
  • Assists the Sales Representative in maintaining optimal shelf presence for all Living Alchemy products
  • Collaborating and strategizing with the sales and marketing teams.
  • Attending education sessions and regular trainings.
  • Planning and assisting with new product releases and events.
  • Performing product demonstrations for customers, staff, and other stakeholders.
  • Effectively use merchandising and promotional tools to elevate brand presence
  • Scheduling training sessions and attending meetings as required.
  • Identifying new market opportunities and relaying this information to the Sales Director and Sales Broker
  • Making helpful product recommendations and suggestions to increase revenue.

Requirements

  • High school diploma or similar.
  • Certificates in holistic nutrition, herbalism or natural wellness are strong assets.
  • Extensive experience in retail, sales, or customer service would be advantageous.
  • Ability to memorize details like product specifications.
  • Articulate and able to perform demonstrations that engage and inspire.
  • Deadline-driven, and willing to work on weekends.
  • Superb verbal and written communication skills, as well as great telephone etiquette.
  • A strong growth mindset.
  • A valid driver’s licence and vehicle is required
  • These positions are part time and could lead to full time as product distribution increases

Please email your resume to: info.us@livingalchemy.com


Customer Service and Order Desk Associate

We are looking for an enthusiastic, health minded person to join our team in. Our ideal candidate must have a passion for our products and helping others.

Job Description:

We are seeking a detail-oriented individual for Customer Service and Order Desk Associate. This position is responsible for processing orders, receiving and acting on general enquiries regarding the orders and processing documentation resulting from the deliveries. In addition to these duties, the Customer Service Representative will also be responsible for coordinating customer requests and tracking order status on an ongoing basis. The successful candidate will possess exceptional customer service, strong computer skills including Outlook and data entry with organizational skills. 1-2 years of order desk experience is preferred. This position is based in Richmond BC.

Requirements

  • Post-secondary education
  • 1-2 years of strong telephone and customer service experience
  • Well organized, time-efficient and detail-oriented
  • Excellent and accurate verbal and written communication skills in English
  • Ability to develop strong business relationships and increase sales via telephone by informing existing customers of specials, promotions and new products
  • Strong attention to detail and accuracy
  • Ability to be diplomatic, maintain high integrity and honesty
  • Ability to work independently as well as part of a team
  • Proficiency in Microsoft Office applications
  • E-commerce platform and CSM knowledge preferred

CONTACT US

If you are interested in exploring our ecosystem and see yourself as a positive contributor, please feel free to email us your resume and a cover letter, letting us know how we can grow together.

Email: fion@livingalchemy.com